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RCB (formerly Racing Boy) warrants that its products are free from material and workmanship defects for the durations listed below, starting from the date on the original purchase receipt.

Warranty Coverage

* Limited single ownership means for the lifetime of the original owner, for personal non-commercial use, and subject to all other warranty conditions.

** Proof of purchase from an authorized retailer is required, showing date of purchase, price paid, and specifying the RCB product.

Warranty Registration

Starting 1 January 2025, selected RCB products will include a QR code on the packaging for easy warranty registration.

If your product packaging includes a QR code: Scan the QR code to register your product warranty online.

If your product packaging does not include a QR code: Kindly refer to the seller from whom you purchased the RCB product.

We encourage warranty registration to ensure your product is recorded in our system, which enables faster claim processing.

Warranty Limitations

This warranty is non-transferable and applies only to the original retail purchaser. RCB’s sole obligation is, at its discretion, to:

1. Repair the defect at no charge, or

2. Replace the product with a new or functionally equivalent product.

You must complete and submit the Warranty Claim Form via RCB website or an authorized dealer within 60 days of discovering the defect. Proof of purchase must be included.

Warranty Exclusions

• Claims without dated proof of purchase from an authorized RCB retailer.
• Products modified, neglected, misused, used commercially, or damaged in accidents.
• Shipping damage (claims must be made to the shipper).
• Products covered by another manufacturer’s warranty.
• Products with removed or altered serial numbers, decals, or surface finishes.
• Used products, products without original packaging, or incomplete products.
• Damage from improper installation, repair, or use of incompatible parts.
• Purchases from unauthorized sellers or outside the intended sales region (grey imports).
• Cosmetic wear or finish deterioration.
• Labor costs for installation or removal.
• Non-RCB components added after purchase.
• Normal wear due to usage.
• Commercial claims from merchants or resellers.

Suspension Warranty – Special Conditions

With Rebound/Compression: 12 months

Without Rebound/Compression: 6 months

Proof of purchase is required for all claims, except for cosmetic defects identified during initial inspection before installation.

Crash Replacement Policy – Forged & Carbon Wheels

Excludes: labor, taxes, duties, and shipping. Does not cover accidents, transport damage, or excluded warranty cases.

How to Make a Claim

End Consumer: Visit your local authorized RCB dealer (preferably where purchased) with the product and proof of purchase.

Dealer: Submit claims directly to your domestic distributor or sales support team, and complete the online warranty form with photos and a description of the defect.

Distributor: Submit claims annually to RCB headquarters with the required documentation.